Shipping

 AUSTRALIA  

All orders within Australia are shipped via registered Australia Post at a flat rate of $12. Please allow up to 3-5 business days for domestic shipping. In the event of a public holiday or long weekend, shipping times may vary.

A tracking number will be emailed to you, once your goods have been shipped.

INTERNATIONAL

All orders are registered and come with a tracking number. Please allow up to 10 business days for international shipping.

A tracking number will be emailed to you once your goods have been shipped.

Once the item leaves Australia, we do not take responsibility for goods lost and it is up to the customer to contact your local post office if the order has not been delivered.

Note: For orders delivered outside of Australia, we do not cover import taxes and duties.

Allergen Caution

Some SALT products contain nuts or traces of nuts. If you suffer from allergies, we suggest you consult a medical professional before using SALT products.  SALT will not be held liable for allergic reactions.

Exchanges and Returns Policy

SALT SKINCARE
SALT does not offer any exchanges or refunds on items purchased due to health regulations. If a product purchased is defective or you feel is not as described, please email us at hello@the-saltstore.com prior to returning any items and we'll do our best to help you.

HARTWOOD HOUSE
As stated in the description, please note that our Hartwood House bags may be a different variation to the one pictured.  Each bag is individually handmade and unique and no two bags are the same. Our rattan is 100% raw and may vary slightly in colour and size. PLEASE READ DESCRIPTIONS CAREFULLY as we do not accept returns on the bags unless faulty. Please email us at hello@the-saltstore.com prior to returning any items and we'll do our best to help you.

If an item is faulty, it must be returned within 7 days of receiving. We will not accept it after this period.

Salt Store does not cover the cost for any items returned unless the item is faulty.

Prices

All orders will be charged in AUD at the checkout.

While we take all due care to ensure pricing on our website is correct - we reserve the right to alter and/or correct the price of an item at any time. Charge back's will not be issued once an item has been purchased.